Refund policy
Return & Refund Policy:
Thank you for shopping with us. We want you to love every item you receive. If something doesn’t meet your expectations, please review our return and refund policy below.
1. Returns
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Returns are only accepted for damaged items reported on the same day of delivery. You can inspect your order upon arrival and contact us immediately if there is any issue.
WhatsApp: 01055333110
Refunds are processed within 14 business days.
No returns for change of mind, color, or shape preferences.
3. Exchanges
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We do not offer exchanges for change of mind, color, or shape preferences after inspection.
3. Refunds
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Once your return is received and inspected, we will update you on the approval status.
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Approved refunds will be processed within 5–10 business days to the original payment method.
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Shipping fees are non-refundable unless the product arrived damaged or incorrect.
4. Damaged or Incorrect Items
If your item arrives broken, defective, or not as described, please contact us within 48 hours with clear photos or videos of:
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The damaged item
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The packaging
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The shipping label
We will replace the item or issue a refund depending on your preference.
Thank you for choosing our home products store!